FAQs

HOW CAN I PLACE MY ORDER?

Simply choose your style on the product page, then click the “Add to Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it’s on its way!

HOW LONG WILL IT TAKE TO SHIP MY ORDER?

Orders are typically shipped within 1-3 business days. For orders in Netherlands, transit will take an additional 3 to 6 business days.

MY TRACKING NUMBER DOESN’T WORK

Tracking numbers may take 1-3 days to appear in the courier’s system. Occasionally, the courier may lose an order. If the tracking number still doesn’t work within a few days, contact the carrier.

I NEED HELP WITH A LATE ORDER

Orders are typically shipped within 1-3 business days. For orders in United Kingdom, transit will take an additional 3 to 6 business days.

If your order has not arrived after 10 working days (domestic), please contact our team, we will be happy to help you.

WHAT TYPE OF PAYMENTS DO YOU ACCEPT?

We accept Only PayPal.

WHEN WILL MY CARD BE CHARGED?

Immediately after your order has been successfully placed.

HOW SECURE IS MY PERSONAL INFORMATION?

We adhere to the highest industry standards to protect your personal information at checkout and purchase.

CONTACT INFORMATION:

Trade name: Camberwell Pet Supplies

Phone number: +33757058987

Email: support@camberwellpetsupplies.com

Physical address: Leidsestraat 49 BG, 1017 NV Amsterdam, Netherlands

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