1. How can I determine whether my payment has been received?
Upon completion, you’ll receive an automated email confirming your order.
Please retain this email for future reference until you receive your package.
If, for any reason, the confirmation email doesn’t appear in your inbox, please check your spam or junk folder. If you still cannot find it, kindly contact our support team at support@camberwellpetsupplies.com, and we’ll swiftly resolve the issue for you.
2. What forms of payment are allowed?
We accept payments via VISA, Mastercard, Maestro, American Express, Discover, Apple Pay and Google Pay.
3. How can I track my shipment?
After your order has been shipped, you should receive a confirmation number for your shipment via email within 24-48 hours. This number will enable you to keep track of your package using our tracking page.
4. Is it possible to have my purchase delivered to a different address if I want to buy a gift?
Yes, we can send your order to a different address.
5. How long does it take for orders to be processed before shipping?
All orders under go processing within 0–1 business days. Please note that processing doesn’t occur on weekends or holidays.
6. What are your shipping rates and estimated delivery times?
Currently, we offer standard free shipping with an estimated delivery time of 1–3 business days for all orders.
7. How can I contact camberwellpetsupplies.com?
Don't hesitate to contact our customer support team for any queries or assistance. You can reach us via email at support@camberwellpetsupplies.com or by using the Contact page on our website.
